Job Details

Assistant Branch Manager

We are searching for an experienced Assistant Branch Manager. 
Avon, Indiana 46123

Essential Function

Assistant Branch Manager provides on-site leadership, motivation, and direction for the Branch staff, aligning the staff with Everwise Credit Union’s performance measures and member service expectations.  Additionally, the Assistant Branch Manager directs daily Branch operations, ensuring compliance with internal controls, operations controls, and risk management as directed.

Primary Responsibilities & Duties

1.      Assists and supports the Branch Manager in maintaining appropriate staffing levels, team member supervision, and on-going team member development through consistent training, coaching and development activities.

2.      Assists and supports the Branch Manager in maintaining quality and professionalism of staff during their daily interactions with the membership.

3.      Accepts primary responsibility for ensuring all Branch procedures, processes, audits, and documents are in accordance with established Everwise Credit Union guidelines and regulations.

4.      Supports and assists Branch Manager in growth and performance of the Branch that aligns with Everwise Credit Union’s strategic direction as measured by performance measures and goals, while utilizing and embracing Everwise Credit Union directed tools and resources.

5.      Assists and support Branch Manager in cultivating and leading excellence in member service including embracing Everwise Credit Union directed tools and resources.

6.      Assists and facilitates team meetings which discuss product knowledge, sales skills, operational procedures, etc.

7.      Assists in enhancing awareness of Everwise Credit Union in the communities of which it is a part through involvement in Everwise Credit Union approved civic and community activities.

8.      Will assume additional responsibilities necessary for the growth of the Branch, growth of the Branch staff, and as assigned.

9.      Assumes additional responsibilities as necessary for the continued growth and advancement of the Credit Union.

Specific Skills

·        Excellent human relations skills including verbal and written communication skills.

·        Clear understanding of Everwise Credit Union philosophy, vision, and strategic objectives; as well as the ability to communicate it to others.

·        Strong coaching, development and leadership skills and have a basic understanding of Human Resource practices.

·        Strong background/understanding of Branch operations, procedures, and security policies.

·        Positive leader of change and foster open communication.

·        Self-driven.

·        Able to meet and exceed goals.

·        Able to organize and prioritize daily tasks.

·        General understanding of related computer applications.

Accountability

·        Instrumental in meeting branch goals and teller sales goals through teller observation, feedback, setting team goals, and analysis of team sales progress.

·        Individual lending limits will vary.

·        Accountable for understanding and applying Everwise Credit Union policies and procedures relating to the Bank Secrecy Act (BSA/AML, CIP and OFAC).

·        Responsible for the direct Supervision of Branch staff.

·        Accountable for the proper documentation of loans and other services, and adherence to Everwise Credit Union’s polices including branch security and sound lending practices.

·        In the absence of the Branch Manager, acts as the final branch authority in daily decisions and is accountable for such decisions.

·        Involvement in Everwise Credit Union promotional activities, community and professional organizations are integral to this position.

·        Accountable for Performance Management Goals as agreed upon with Supervisor.

·        Accountable for understanding and applying government laws and regulations and Everwise Credit Union policies and procedures relating to the Anti-Money Laundering Regulations including but not limited to the Bank Secrecy Act (BSA), US PATRIOT ACT and OFAC.

Minimum Requirement

·        2-3 years of financial services industry experience or 3-5 years supervisory experience in a retail environment.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.